html,
body {
  height: 100%;
  min-width: 1200px;
  font-family: "pingfang SC",
  "helvetica neue",
  arial,
  "hiragino sans gb",
  "microsoft yahei ui",
  "microsoft yahei",
  simsun,
  sans-serif;
;
}
.content_box_zrk{
  /* background: #f7f8fa; */
}
.helpcenter_index{
  background: url(../images/helpcenter/body_bg.png) repeat center;
}
.content_box_zrk .content_top {
  height: 180px;
  background: url(../images/helpcenter/search_bg.png) no-repeat center;
  background-size: auto 100%;
  position: relative;
}
.content_box_zrk .index_top{
  height: 360px;
  background: url(../images/helpcenter/search_bg1.png) no-repeat center;
  background-size: auto 100%;
}
.content_box_zrk .content_top p {
  padding-top: 37px;
  text-align: center;
  font-size: 36px;
  line-height: 36px;
  color: #fff;
}
.content_box_zrk .index_top p{
  padding-top: 110px;
}
.content_box_zrk .content_top .search_box {
  position: absolute;
  left: 50%;
  transform: translateX(-50%);
  top: 102px;
  background: #fff;
}
.content_box_zrk .index_top .search_box{
  top: 200px;
  background: #fff;
}
.content_box_zrk .content_top .search_box input {
  padding-left: 15px;
  width: 541px;
  border: none;
  height: 42px;
  outline: none;
  font-size: 14px;
}
.content_box_zrk .content_top .search_box span {
  display: block;
  width: 34px;
  height: 44px;
  background: #fff url(../images/helpcenter/icon_search.png) no-repeat left center;
  background-size: 24px 24px;
  cursor: pointer;
}
.content_box_zrk .content_top .search_box span:hover{
  background: #fff url(../images/helpcenter/icon_search_h.png) no-repeat left center;
  background-size: 24px 24px;
}
.content_box_zrk .content_top .search_box .has_val{
  background: #fff url(../images/helpcenter/icon_search_h.png) no-repeat left center;
  background-size: 24px 24px;
}
.content_box_zrk .content_top .hot_search{
  position: absolute;
  top: 259px;
  left: 50%;
  transform: translateX(-50%);
  width: 590px;
  font-size: 14px;
  color: rgba(255,255,255,0.5);
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  font-weight:400;
}
.content_box_zrk .content_top .hot_search span{
  color: #fff;
  margin: 0 10px;
  cursor: pointer;
}
.content_box_zrk .content_top .hot_search span:hover{
  color: #2B8AD3;
}
.content_box_zrk .content_main {
  position: relative;
  width: 1200px;
  margin: 0 auto;
  height: calc(100% - 180px);
}
.content_box_zrk .content_main .content_left_index{
  width: 170px;
  padding-top: 20px;
  position: absolute;
  left: 0;
  top: 40px;
  padding-left: 20px;
  background: #F7F8FA;
  z-index: 10;
}
.content_box_zrk .content_main .content_left_index .menu_div{
  overflow: auto;
}
.content_box_zrk .content_main .fixed_left{
  position: fixed;
  top: 0;
}
.content_box_zrk .content_main .fixed_left{
  left: 0;

}
.content_box_zrk .content_main .content_left_two{
  width: 210px;
  padding-top: 40px;
  padding-left: 20px;
  background: #F7F8FA;
}
.content_box_zrk .content_main .content_left h5{
  font-size: 20px;
  color: #222222;
  padding-left: 28px;
  background: url(../images/helpcenter/icon_quetype.png) no-repeat left center;
  background-size: 18px 16px;
  font-weight: bold;
  margin-bottom: 13px;
}
.content_box_zrk .content_main .content_left ul{
  overflow: auto;
}
.content_box_zrk .content_main .content_left ul li {
  padding: 12px 0;
  font-size: 16px;
  color: #222222;
  font-weight: bold;
  cursor: pointer;
  position: relative;
  padding-left: 14px;
}
.content_box_zrk .content_main .content_left ul li:hover{
  color: #309AEB;
}
.content_box_zrk .content_main .content_left ul li:hover::before{
  background: #309AEB;
}
.content_box_zrk .content_main .content_left ul li::before{
  content: '';
  width: 4px;
  height: 4px;
  position: absolute;
  left: 0;
  top: 50%;
  transform: translateY(-50%);
  -webkit-transform: translateY(-50%);
  -moz-transform: translateY(-50%);
  -ms-transform: translateY(-50%);
  -o-transform: translateY(-50%);
  background: #555555;
  border-radius: 50%;
  -webkit-border-radius: 50%;
  -moz-border-radius: 50%;
  -ms-border-radius: 50%;
  -o-border-radius: 50%;
}
.content_box_zrk .content_main .content_left ul .active_li {
  color: #309AEB;
}
.content_box_zrk .content_main .content_left .name_p {
  font-size: 24px;
  color: #222222;
  line-height: 24px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.content_box_zrk .content_main .content_right {
  padding-left: 30px;
  padding-top: 40px;
  padding-right: 200px;
  padding-bottom: 1px;
  background: #fff;
  min-height: calc(100% - 90px);
  margin-left: 190px;
}
.content_box_zrk .content_main .content_right_inner {
  padding:50px;
  margin-left: 230px;
  min-height: 600px;
  padding-top:40px;
}
.content_box_zrk .content_main .content_right .content_item {
  margin-bottom: 40px;
}
.content_box_zrk .content_main .content_right .content_item p {
  padding-left: 36px;
  font-size: 20px;
  color: #222222;
  font-weight: 600;
  margin-bottom: 17px;
  position: relative;
  display: block;
  line-height: 30px;
  position: relative;
}
.content_box_zrk .content_main .content_right .content_item p b {
  display: block;
  width: 37px;
  height: 18px;
  background: url(../images/helpcenter/icon_new.png) no-repeat center;
  background-size: 100% 100%;
  left: 126px;
  top: 6px;
  position: absolute;
}
.content_box_zrk .content_main .content_right .content_item p em {
  display: block;
  width: 37px;
  height: 18px;
  background: url(../images/helpcenter/icon_hots.png) no-repeat center;
  background-size: 100% 100%;
  left: 126px;
  top: 6px;
  position: absolute;
}.content_box_zrk .content_main .content_right .content_item p span {
  position: absolute;
  display: block;
  left: 0;
  top: 50%;
  transform: translateY(-50%);
  width: 30px;
  height: 30px;
  -webkit-transform: translateY(-50%);
  -moz-transform: translateY(-50%);
  -ms-transform: translateY(-50%);
  -o-transform: translateY(-50%);
}
.content_box_zrk .content_main .content_right .content_item p .icon_sky {
  background: url(../images/helpcenter/icon_sky.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_hot {
  background: url(../images/helpcenter/icon_hot.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_login {
  background: url(../images/helpcenter/icon_login.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_chart {
  background: url(../images/helpcenter/icon_chart.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_teach {
  background: url(../images/helpcenter/icon_teach.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_exam {
  background: url(../images/helpcenter/icon_exam.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_work {
  background: url(../images/helpcenter/icon_work.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_smart {
  background: url(../images/helpcenter/icon_smart.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_square {
  background: url(../images/helpcenter/icon_square.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_space {
  background: url(../images/helpcenter/icon_space.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_plat {
  background: url(../images/helpcenter/icon_plat.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item p .icon_vedio {
  background: url(../images/helpcenter/icon_vedio.png) no-repeat center;
  background-size: 100% 100%;
}
.content_box_zrk .content_main .content_right .content_item .item_box {
  padding: 20px 20px 10px;
  overflow: hidden;
  position: relative;
  border: 1px solid #e5e5e5;
}
.content_box_zrk .content_main .content_right .content_item .hot_box {
  border: none;
  box-shadow:0px 5px 20px 0px rgba(77,77,77,0.16);
}
.content_box_zrk .content_main .content_right .content_item .item_box ul li {
  font-size: 16px;
  color: #222222;
  margin-bottom: 10px;
  cursor: pointer;
  float: left;
  width: 50%;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  padding-right: 78px;
  box-sizing: border-box;
}
.content_box_zrk .content_main .content_right .content_item .item_box ul li:hover {
  color: #309AEB;
}
.content_box_zrk .content_main .content_right .content_item .item_box .item_list {
}
.content_box_zrk .content_main .content_right .content_item .item_box .item_list a {
  font-size: 16px;
  color: #222222;
  display: block;
  width: 25%;
  float: left;
  margin-bottom: 10px;
  white-space: nowrap;
  padding-right: 50px;
  box-sizing: border-box;
  overflow: hidden;
  text-overflow: ellipsis;
}
.content_box_zrk .content_main .content_right .content_item .item_box .item_list a span {
  position: relative;
}
.content_box_zrk .content_main .content_right .content_item .item_box .item_list a b{
  display: block;
  width: 26px;
  height: 14px;
  background: url(../images/helpcenter/icon_new.png) no-repeat center;
  background-size: 100% 100%;
  right: -32px;
  top: 50%;
  transform: translateY(-50%);
  position: absolute;
}
.content_box_zrk .content_main .content_right .content_item .item_box .item_list a:hover {
  color: #309AEB;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list {
  padding: 0 0 10px;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item {
  float: left;
  width: 32%;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div {
  width: 100%;
  margin-bottom: 10px;
  position: relative;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item a{
  display: block;
  width: 100%;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item a div{
  overflow: hidden;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div img {
  width: 100%;
  height: 172px;
  transition: all 0.3s;
  -webkit-transition: all 0.3s;
  -moz-transition: all 0.3s;
  -ms-transition: all 0.3s;
  -o-transition: all 0.3s;
}
/* .content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div img:hover{
  transform: scale(1.4);
} */
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div span {
  position: absolute;
  display: block;
  width: 42px;
  height: 42px;
  background: url(../images/helpcenter/icon_toplay.png) no-repeat center;
  background-size: 100% 100%;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  cursor: pointer;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item h4 {
  text-align: center;
  font-size: 14px;
  color: #000000;
  font-weight: normal;
  cursor: pointer;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item h4:hover{
  color: #309AEB;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:nth-child(3n+ 2) {
  margin: 0 2%;
}
.content_box_zrk .content_main .help_center {
  padding-right: 0px;
}
.content_box_zrk .content_main .contact_btn {
  position: fixed;
  right: 15px;
  bottom: 194px;
  width: 14px;
  padding: 40px 15px 10px;
  box-shadow: 0px 6px 12px 0px rgba(0, 0, 0, 0.15);
  font-size: 14px;
  color: #309AEB;
  background: #fff url(../images/helpcenter/icon_service.png) no-repeat 8px 8px;
  background-size: 28px 29px;
  cursor: pointer;
  z-index: 10;
}
.content_box_zrk .content_main .contact_btn:hover{
  background: #fff url(../images/helpcenter/icon_service_h.png) no-repeat 8px 8px;
  background-size: 28px 29px;
  color: #2B8AD3;
}
.content_box_zrk .content_main .top_btn {
  width: 44px;
  height: 44px;
  box-shadow: 0px 6px 12px 0px rgba(0, 0, 0, 0.15);
  position: fixed;
  right: 15px;
  bottom: 20px;
  background: #fff url(../images/helpcenter/icon_toTop.png) no-repeat center;
  background-size: 28px 28px;
  cursor: pointer;
  z-index: 10;
}
.content_box_zrk .content_main .top_btn:hover{
  background: #fff url(../images/helpcenter/icon_toTop_h.png) no-repeat center;
  background-size: 28px 28px;
}
.content_box_zrk .content_left .name_p {
  font-size: 24px;
  color: #222222;
  line-height: 24px;
  padding-bottom: 10px;
  border-bottom: 1px solid #e5e5e5;
  margin-right: 20px;
}
.content_box_zrk .content_left .name_list {
  padding-top: 16px;
  padding-right: 30px;
}
.content_box_zrk .content_left .name_list p {
  font-size: 16px;
  color: #4991E1;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  display: block;
  cursor: pointer;
}
.content_box_zrk .content_right .tab_box {
  margin-bottom: 24px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.content_box_zrk .content_right .tab_box span {
  padding-right: 14px;
  font-size: 14px;
  color: #222222;
  background: url(../images/helpcenter/icon_right.png) no-repeat right center;
  background-size: 6px 10px;
  margin-right: 8px;
  cursor: pointer;
}
.content_box_zrk .content_right .tab_box span a {
  text-decoration:none;
  color:#222222;
}
.content_box_zrk .content_right .tab_box span a:hover{
  color: #2B8AD3;
}
.content_box_zrk .content_right .tab_box span:last-child{
  background: none;
  color: #9B9B9B;
}
.content_box_zrk .content_right .tab_box span:last-child a{
  color: #9B9B9B;
}
.content_box_zrk .content_right .items_box {
  margin-bottom: 1px;
}
.content_box_zrk .content_right .items_box  img{ max-width: 100%; display:block; box-shadow: 0 0 5px #ccc;}
.content_box_zrk .content_right .items_box .qus_name {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-size: 30px;
  color: #222222;
  margin-bottom: 30px;
  line-height: 30px;
}
.content_box_zrk .content_right .items_box .item_title {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-size: 30px;
  color: #222222;
  margin-bottom: 30px;
  line-height: 30px;
}
.content_box_zrk .content_right .items_box .person_p {
  font-size: 24px;
  line-height: 24px;
}
.content_box_zrk .content_right .items_box h4 {
  font-size: 14px;
  color: #222222;
  font-weight: normal;
  margin-bottom: 23px;
}
.content_box_zrk .content_right .items_box h4 p {
  font-size: 16px;
  color: #222222;
  font-weight: normal;
  margin-bottom: 15px;
}
.content_box_zrk .content_right .items_box h4 p:last-child {
  margin-bottom: 0;
}
.content_box_zrk .content_right .items_box h4 p b {
  font-weight: normal;
  color: #222222;
}
.content_box_zrk .content_right .items_box h3 {
  font-size: 14px;
  color: #222222;
  font-weight: normal;
  padding-top: 20px;
}
.content_box_zrk .content_right .items_box .step_list li {
  padding-bottom: 30px;
}
.content_box_zrk .content_right .items_box .step_list li h5 {
  font-size: 14px;
  color: #222222;
  font-weight: normal;
  margin-bottom: 30px;
}
.content_box_zrk .content_right .items_box .step_list li img {
  width: 354px;
  height: 360px;
  object-fit: cover;
  margin: 0 3px;
}
.content_box_zrk .content_right .items_box .step_list li img:nth-child(2n+1) {
  margin-left: 0;
}
.content_box_zrk .content_right .items_box .step_list li img:nth-child(2n+2) {
  margin-right: 0;
}
.content_box_zrk .content_right .items_box .player_box {
  height: 390px;
}
.content_box_zrk .content_right .items_box .qus_list li {
  font-size: 14px;
  color: #222222;
  margin-bottom: 10px;
  cursor: pointer;
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
}
.content_box_zrk .content_right .items_box .qus_list li {
  font-size: 14px;
  color: #222222;
}
.content_box_zrk .content_right .items_box .qus_list li:hover {
  color: #4991E1;
}
.content_box_zrk .content_right .tip_box {
  padding-top: 50px;
  font-size: 14px;
  color: #222222;
  margin-bottom: 20px;
}
.content_box_zrk .content_right .tip_items {
  margin-bottom: 20px;
}
.content_box_zrk .content_right .tip_items span {
  padding-left: 24px;
  font-size: 16px;
  color: #000000;
  margin-right: 58px;
  cursor: pointer;
}
.content_box_zrk .content_right .tip_items .icon_ishelp {
  background: url(../images/helpcenter/icon_ishelp.png) no-repeat left center;
  background-size: 18px 19px;
}
.content_box_zrk .content_right .tip_items .icon_ishelp_h {
  background: url(../images/helpcenter/icon_ishelp_h.png) no-repeat left center;
  background-size: 18px 19px;
  color: #4991E1;
}
.content_box_zrk .content_right .tip_items .icon_ishelp:hover{
  background: url(../images/helpcenter/icon_ishelp_h.png) no-repeat left center;
  background-size: 18px 19px;
  color: #4991E1;
}
.content_box_zrk .content_right .tip_items .icon_nohelp {
  background: url(../images/helpcenter/icon_nohelp.png) no-repeat left center;
  background-size: 18px 19px;
}
.content_box_zrk .content_right .tip_items .icon_nohelp_h {
  background: url(../images/helpcenter/icon_nohelp_h.png) no-repeat left center;
  background-size: 18px 19px;
  color: #4991E1;
}
.content_box_zrk .content_right .tip_items .icon_nohelp:hover{
  background: url(../images/helpcenter/icon_nohelp_h.png) no-repeat left center;
  background-size: 18px 19px;
  color: #4991E1;
}
.content_box_zrk .content_right .qus_item {
  font-size: 14px;
  color: #222222;
  padding-bottom: 50px;
}
.content_box_zrk .content_right .qus_item span {
  color: #4991E1;
}
.content_box_zrk .content_right .rel_qus {
  padding: 20px;
  border:1px solid rgba(229,229,229,1);
}
.content_box_zrk .content_right .rel_qus p {
  color: #222222;
  font-size: 16px;
  margin-bottom: 15px;
  font-weight: bold;
}
.content_box_zrk .content_right .rel_qus li a {
  text-decoration: none;
  font-size: 14px;
  color: #222222;
  cursor: pointer;
}
.content_box_zrk .content_right .rel_qus li a:hover{
  color: #4991E1;
}
.content_box_zrk .content_right .rel_qus li {
  margin-bottom: 10px;
}
.content_box_zrk .content_left .menu_list {
  padding-top: 5px;
}
.content_box_zrk .content_left .menu_list .menu_item {
  margin-right: 20px;
}
.content_box_zrk .content_left .menu_list .menu_item span {
  font-size: 16px;
  color: #222222;
  display: block;
  height: 44px;
  line-height: 44px;
  cursor: pointer;
  padding-right: 20px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.content_box_zrk .content_left .menu_list .menu_item span:hover{
  color: #4991E1;
}
.content_box_zrk .content_left .menu_list .menu_item .icon_down {
  background: url(../images/helpcenter/icon_down.png) no-repeat right center;
  background-size: 10px 13px;
}
.content_box_zrk .content_left .menu_list .menu_item .active_span {
  background: url(../images/helpcenter/icon_up.png) no-repeat right center;
  background-size: 10px 13px;
}
.content_box_zrk .content_left .menu_list .menu_item .checked_span {
  color: #4991E1;
}
.content_box_zrk .content_left .menu_list .menu_item .child_list h4 {
  font-size: 14px;
  color: #222222;
  font-weight: normal;
  padding-left: 20px;
  display: block;
  height: 44px;
  line-height: 44px;
  cursor: pointer;
}
.content_box_zrk .content_left .menu_list .menu_item .child_list h4:hover {
  color: #309AEB;
}
.content_box_zrk .content_left .menu_list .menu_item .child_list .active_h4 {
  color: #309AEB;
}
.content_box_zrk {
  min-height: calc(100% - 190px);
}
.content_box_zrk .content_search {
  background: #f7f8fa;
}
.content_box_zrk .content_search .content_search_box{
  width: 1200px;
  margin: 0 auto;
  position: relative;
  height: 100px;
}
.content_box_zrk .content_search .search_box {
  position: absolute;
  left: 0;
  top: 50%;
  transform: translateY(-50%);
}
.content_box_zrk .content_search .search_box input {
  padding-left: 15px;
  width: 665px;
  height: 36px;
  outline: none;
  font-size: 14px;
  border: 1px solid #d7dade;
  border-right: none;
}
.content_box_zrk .content_search .search_box span {
  display: block;
  width: 100px;
  height: 40px;
  text-align: center;
  line-height: 40px;
  background: #309AEB;
  color: #fff;
  font-size: 14px;
  cursor: pointer;
}
.content_box_zrk .content_search .search_box span:hover{
  background:#2B8AD3
}
.content_box_zrk .content_box {
  background: #fff;
}
.content_box_zrk .content_box .content_box_main {
  width: 1200px;
  padding-top: 40px;
  margin: 0 auto;
}
.content_box_zrk .content_box .content_box_main .box_left {
  width: 780px;
}
.content_box_zrk .content_box .content_box_main .box_left .tab_box {
  margin-bottom: 33px;
}
.content_box_zrk .content_box .content_box_main .box_left .tab_box span {
  padding-right: 14px;
  font-size: 14px;
  color: #222222;
  background: url(../images/helpcenter/icon_right.png) no-repeat right center;
  background-size: 6px 10px;
  margin-right: 8px;
  cursor: pointer;
}
.content_box_zrk .content_box .content_box_main .box_left .tab_box span:hover{
  color: #2B8AD3;
}
.content_box_zrk .content_box .content_box_main .box_left .tab_box span:last-child {
  color: #9B9B9B;
  background: none;
}
.content_box_zrk .content_box .content_box_main .box_left .search_txt {
  font-size: 24px;
  color: #222222;
  margin-bottom: 20px;
}
.content_box_zrk .content_box .content_box_main .box_left .has_search {
  font-size: 14px;
  color: #222222;
  margin-bottom: 35px;
}
.content_box_zrk .content_box .content_box_main .box_left .has_search span {
  color: #FA5151;
}
.content_box_zrk .content_box .content_box_main .box_left .search_list li {
  padding-bottom: 14px;
  border-bottom: 1px solid #d9d9d9;
  margin-bottom: 15px;
}
.content_box_zrk .content_box .content_box_main .box_left .search_list li p {
  font-size: 16px;
  color: #222222;
  margin-bottom: 10px;
}
.content_box_zrk .content_box .content_box_main .box_left .search_list li h4 {
  color: #9B9B9B;
  font-size: 14px;
  font-weight: normal;
}
.content_box_zrk .content_box .content_box_main .box_left .no_search {
  padding-top: 220px;
  height: 150px;
  background: url(../images/helpcenter/icon_empty.png) no-repeat center 45px;
  background-size: 150px 150px;
}
.content_box_zrk .content_box .content_box_main .box_left .no_search p {
  text-align: center;
  font-size: 14px;
  color: #9B9B9B;
}
.content_box_zrk .content_box .content_box_main .box_right {
  margin-left: 780px;
  padding-left: 150px;
}
.content_box_zrk .content_box .content_box_main .box_right .hot_qus {
  font-size: 16px;
  color: #222222;
  padding-bottom: 10px;
  border-bottom: 1px solid #d9d9d9;
}
.content_box_zrk .content_box .content_box_main .box_right .qus_list {
  padding-top: 10px;
}
.content_box_zrk .content_box .content_box_main .box_right .qus_list li {
  font-size: 14px;
  color: #9B9B9B;
  padding-bottom: 10px;
  cursor: pointer;
}
.content_box_zrk .content_box .content_box_main .box_right .qus_list li:hover{
  color: #309AEB;
}
.content_box_zrk .content_box .content_box_main .contact_btn {
  position: fixed;
  right: 15px;
  bottom: 194px;
  width: 14px;
  padding: 40px 15px 10px;
  box-shadow: 0px 6px 12px 0px rgba(0, 0, 0, 0.15);
  font-size: 14px;
  color: #309AEB;
  background: #fff url(../images/helpcenter/icon_service.png) no-repeat 8px 8px;
  background-size: 28px 29px;
  cursor: pointer;
}
.content_box_zrk .content_box .content_box_main .contact_btn:hover{
  background: #fff url(../images/helpcenter/icon_service_h.png) no-repeat 8px 8px;
  background-size: 28px 29px;
  color: #2B8AD3;
}
.content_box_zrk .content_box .content_box_main .top_btn {
  width: 44px;
  height: 44px;
  box-shadow: 0px 6px 12px 0px rgba(0, 0, 0, 0.15);
  position: fixed;
  right: 15px;
  bottom: 20px;
  background: #fff url(../images/helpcenter/icon_toTop.png) no-repeat center;
  background-size: 28px 28px;
  cursor: pointer;
}
.content_box_zrk .content_box .content_box_main .top_btn:hover{
  background: #fff url(../images/helpcenter/icon_toTop_h.png) no-repeat center;
  background-size: 28px 28px;
}
/* 设置滚动条的样式 */
.menu_div::-webkit-scrollbar {
  width: 10px;
}
/* 滚动槽 */
.menu_div::-webkit-scrollbar-track {
   border-radius: 8px;
}
/* 滚动条滑块 */
.menu_div::-webkit-scrollbar-thumb:window-inactive {
    display: none;
}
.menu_div::-webkit-scrollbar {
  width: 0px;
  height: 0px;
}
.menu_div:hover::-webkit-scrollbar {
  width: 10px;
}
.menu_div::-webkit-scrollbar-thumb {
  border-radius: 10px;
  border: 2px solid rgba(0,0,0,0);
  box-shadow: 10px 0 0 #E6E6E6 inset;
} 
.menu_div::-webkit-scrollbar {
  width: 0px;
  height: 0px;
}
.menu_div:hover::-webkit-scrollbar {
  width: 10px;
}
.menu_div::-webkit-scrollbar-thumb {
  border-radius: 10px;
  /* background-color: red; */
}
body,
html {
  height: 100%;
}
.chart_box_zrk {
  height: 100%;
  background: url(../images/helpcenter/chart_bg.png) no-repeat center;
  background-size: 100% 100%;
  position: relative;
}
.chart_box_zrk .chart_content {
  position: absolute;
  width: 59%;
  height: 69%;
  left: 0;
  top: 0;
  right: 0;
  bottom: 0;
  margin: auto;
  background: #f5f5f5;
  border-radius: 6px;
  box-sizing: border-box;
  overflow: hidden;
  min-height: 580px;
}
.chart_box_zrk .chart_content .chart_left {
  height: 100%;
  background: #fff;
  position: relative;
  padding-right: 32%;
}
.chart_box_zrk .chart_content .chart_left .chart_top {
  border-bottom: 1px solid #e6e6e6;
  height: 10.6%;
  box-sizing: border-box;
  position: relative;
}
.chart_box_zrk .chart_content .chart_left .chart_top div {
  padding-left: 60px;
  background: url(../images/helpcenter/icon_service.png) no-repeat left center;
  background-size: 40px 40px ;
  position: absolute;
  left: 20px;
  top: 50%;
  transform: translateY(-50%);
  -webkit-transform: translateY(-50%);
  -moz-transform: translateY(-50%);
  -ms-transform: translateY(-50%);
  -o-transform: translateY(-50%);
}
.chart_box_zrk .chart_content .chart_left .chart_top div p {
  font-size: 20px;
  color: #222222;
  margin-bottom: 2px;
}
.chart_box_zrk .chart_content .chart_left .chart_top div h4 {
  font-size: 14px;
  color: #9B9B9B;
  font-weight: normal;
}
.chart_box_zrk .chart_content .chart_left .chart_input {
  position: absolute;
  left: 0;
  right: 32%;
  bottom: 0;
  height: 8%;
  border-top: 1px solid #e6e6e6;
  box-sizing: border-box;
  padding: 10px 75px;
}
.chart_box_zrk .chart_content .chart_left .chart_input input {
  height: 100%;
  width: 100%;
  padding: 0;
  border: none;
  font-size: 14px;
  color: #000000;
}
.chart_box_zrk .chart_content .chart_left .chart_input .upload_btn {
  width: 30px;
  height: 30px;
  position: absolute;
  left: 20px;
  top: 50%;
  transform: translateY(-50%);
  background: url(../images/helpcenter/icon_upload.png) no-repeat center;
  background-size: 100% 100%;
  cursor: pointer;
}
.chart_box_zrk .chart_content .chart_left .chart_input .upload_btn input {
  width: 30px;
  height: 30px;
  border: none;
  outline: none;
  background: none;
  opacity: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_input .send_btn {
  position: absolute;
  width: 62px;
  height: 30px;
  background: #4991E1;
  border-radius: 3px;
  right: 12px;
  top: 50%;
  transform: translateY(-50%);
  line-height: 30px;
  text-align: center;
  font-size: 14px;
  color: #fff;
  cursor: pointer;
}
.chart_box_zrk .chart_content .chart_left .chart_input .no_val {
  background: #C8DEF6;
}
.chart_box_zrk .chart_content .chart_left .chart_room {
  position: absolute;
  left: 0;
  top: 10.8%;
  bottom: 8%;
  right: 32%;
  overflow: auto;
}
/* 设置滚动条的样式 */
.chart_room::-webkit-scrollbar {
  width: 10px;
}
/* 滚动槽 */
.chart_room::-webkit-scrollbar-track {
   border-radius: 8px;
}
/* 滚动条滑块 */
.chart_room::-webkit-scrollbar-thumb {
  border-radius: 10px;
  border: 2px solid rgba(0,0,0,0);
  box-shadow: 10px 0 0 #E6E6E6 inset;
} 
.chart_box_zrk .chart_content .chart_left .chart_room p {
  padding-top: 50px;
  color: #A0A5B0;
  font-size: 12px;
  text-align: center;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul {
  padding: 20px 20px 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul li {
  padding-bottom: 30px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul li:last-child {
  padding-bottom: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul li div {
  position: relative;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul li div::before {
  content: '';
  position: absolute;
  top: 15px;
  width: 0;
  height: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left img {
  width: 40px;
  height: 40px;
  margin-right: 10px;
  border-radius: 50%;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div {
  max-width: 81%;
  padding: 10px 15px 10px 19px;
  background: #f5f5f5;
  font-size: 14px;
  color: #000000;
  border-radius: 5px;
  box-sizing: border-box;
  position: relative;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h4 {
  font-size: 14px;
  color: #000000;
  font-weight: normal;
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h5 {
  font-size: 14px;
  color: #000000;
  font-weight: normal;
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div b{
  display: block;
  position: absolute;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  cursor: pointer;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_courage{
  background: #F5F5F5 url(../images/helpcenter/icon_courage.png) no-repeat center;
  background-size: 18px 18px;
  right: -33px;
  bottom: 33px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_courage:hover{
  background: #D6E9FF url(../images/helpcenter/icon_courage_h.png) no-repeat center;
  background-size: 18px 18px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_no_courage{
  background: #F5F5F5 url(../images/helpcenter/icon_no_courage.png) no-repeat center;
  background-size: 18px 18px;
  right: -33px;
  bottom: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_no_courage:hover{
  background: #D6E9FF url(../images/helpcenter/icon_no_courage_h.png) no-repeat center;
  background-size: 18px 18px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_b{
  background: #D6E9FF url(../images/helpcenter/icon_courage_h.png) no-repeat center;
  background-size: 18px 18px;
  right: -33px;
  bottom: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_b_no{
  background: #D6E9FF url(../images/helpcenter/icon_no_courage_h.png) no-repeat center;
  background-size: 18px 18px;
  right: -33px;
  bottom: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h5:last-child {
  margin-bottom: 0;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div::before {
  left: -10px;
  border: 5px solid transparent;
  border-right-color: #f5f5f5;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left .qus_box{
  background: #fff;
  border:1px solid rgba(230,230,230,1);
  padding: 0 15px;
  width: 81%;
  box-sizing: border-box;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h2{
  font-size: 14px;
  color: #9B9B9B;
  font-weight: normal;
  display: block;
  height: 40px;
  line-height: 40px;
  border-bottom: 1px solid #E6E6E6;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3{
  font-size: 14px;
  color: #000000;
  font-weight: normal;
  display: block;
  height: 40px;
  line-height: 40px;
  border-bottom: 1px solid #E6E6E6;
  cursor: pointer;
  background: url(../images/helpcenter/icon_todetail.png) no-repeat 97% center;
  background-size: 8px 13px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3:hover{
  color: #309AEB;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3:last-child{
  border: none;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .title_span{
  display: block;
  font-size: 16px;
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left .comment_box{
  width: 81%;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div dt {
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .btn_span{
  display: block;
  width: 96px;
  height: 32px;
  line-height: 32px;
  text-align: center;
  background:rgba(255,255,255,1);
  border-radius:4px;
  border:1px solid rgba(217,217,217,1);
  font-size: 14px;
  color: #8D949C;
  margin-right: 10px;
  cursor: pointer;
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .check_item{
  display: block;
  margin-bottom: 10px;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_btn{
  color: #4991E1;
  border:1px solid rgba(73,145,225,1);
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .sub_btn{
  display: block;
  text-align: center;
  color:rgba(73,145,225,0.3);
  margin-top: 10px;
  cursor: pointer;
  /* margin: 0 auto; */
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_sub {
  color: #4991E1;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .has_sub {
  color: #B2B2B2;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .right div {
  max-width: 57%;
  padding: 10px 15px 10px 19px;
  background: #C9E7FF;
  font-size: 14px;
  color: #000000;
  border-radius: 5px;
  box-sizing: border-box;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .right img {
  width: 40px;
  height: 40px;
  margin-left: 15px;
  border-radius: 50%;
}
.chart_box_zrk .chart_content .chart_left .chart_room ul .right div::before {
  right: -10px;
  border: 5px solid transparent;
  border-left-color: #C9E7FF;
}
.chart_box_zrk .chart_content .chart_right {
  position: absolute;
  right: 0;
  top: 0;
  width: 32%;
  bottom: 0;
  box-sizing: border-box;;
  padding: 40px 30px 0;
  background: #F5F5F5;
}
.chart_box_zrk .chart_content .chart_right p {
  font-size: 20px;
  color: #222222;
  padding-left: 26px;
  background: url(../images/helpcenter/icon_hotqus.png) no-repeat left center;
  background-size: 14px 18px ;
  display: block;
  height: 28px;
  line-height: 28px;
  margin-bottom: 20px;
}
.chart_box_zrk .chart_content .chart_right ul li {
  margin-bottom: 10px;
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
}
.chart_box_zrk .chart_content .chart_right ul li a {
  font-size: 14px;
  color: #222222;
}
.chart_box_zrk .chart_content .chart_right ul li a:hover {
  color: #309AEB;
}
/* .dis_none{
  display: none!important;
} */
.qjf_hb_spacefooter{
  margin-top: 0!important;
}
.player_mask {
  position: fixed;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
  background: rgba(0,0,0,0.2);
  /* opacity: 0.4; */
  z-index: 50;
}
.play_box {
  position: absolute;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  width: 800px;
  height: 500px;
  -webkit-transform: translate(-50%, -50%);
  -moz-transform: translate(-50%, -50%);
  -ms-transform: translate(-50%, -50%);
  -o-transform: translate(-50%, -50%);
}
.play_box video {
  height: 100%;
  width: 100%;
}


.content_box_new .player_mask {
background: rgba(0, 0, 0, 0.6);
}
.content_box_new .content_main .content_right .content_item .item_box .video_list .video_item h4 {
  text-align: left;
}
/* .content_box_new .content_main .content_right .content_item .item_box .video_list .video_item h4:hover {
  color: #309AEB;
} */
.content_box_new .content_main .content_right .content_item p {
  position: relative;
}
.content_box_new .content_main .content_right .content_item p a {
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  font-weight: normal;
  color: #4991E1;
  font-size: 14px;
}
.content_box_video .video_list {
  padding-bottom: 30px;
}
.content_box_video .video_list .item_title {
  text-align: center;
  padding-top: 60px;
  margin-bottom: 30px;
}
.content_box_video .video_list .item_title p {
  font-weight: 500;
  font-size: 24px;
  line-height: 34px;
  text-align: center;
  color: #222222;
  margin-bottom: 10px;
}
.content_box_video .video_list .item_title span {
  font-weight: normal;
  font-size: 16px;
  line-height: 22px;
  color: #888888;
  text-align: center;
}
.content_box_video .video_list .video_item {
  float: left;
  width: 285px;
  margin-right: 20px;
  margin-top: 30px;
  box-shadow: 0px 4px 4px rgba(0, 0, 0, 0.1);
}
.content_box_video .video_list .video_item:nth-of-type(4n+4) {
  margin-right: 0;
}
.content_box_video .video_list .video_item:nth-of-type(-n+4) {
  margin-top: 0;
}
.content_box_video .video_list .video_item div {
  overflow: hidden;
  position: relative;
}
.content_box_video .video_list .video_item div span {
  position: absolute;
  display: block;
  width: 42px;
  height: 42px;
  background: url(../images/helpcenter/icon_toplay.png) no-repeat center;
  background-size: 100% 100%;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  cursor: pointer;
}
.content_box_video .video_list .video_item img {
  width: 100%;
  height: 152px;
  transition: all 0.3s;
}
/* .content_box_video .video_list .video_item img:hover {
  transform: scale(1.4);
} */
.content_box_video .video_list .video_item h4 {
  text-align: center;
  font-size: 16px;
  line-height: 22px;
  font-weight: normal;
  color: #222222;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  padding: 10px;
}
/* .content_box_video .video_list .video_item h4:hover {
  color: #309AEB;
} */
.content_box_video .video_list .video_item:hover img {
  transform: scale(1.2);
}
.content_box_video .video_list .video_item:hover h4 {
  color: #309AEB;
}
.content_box_video {
  background: #F7F8FA;
}
/* .w_footer {
  background: #F7F8FA;
} */
.play_box {
  position: relative;
  background: #000;
  height: 450px;
  padding-top: 46px;
}
.play_box .closeBtn {
  position: absolute;
  width: 13px;
  height: 13px;
  right: 18px;
  top: 17px;
  background: url(../images/helpcenter/icon_closeTag.png) no-repeat center / 100% 100%;
  cursor: pointer;
  z-index: 100;
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:hover img {
  transform: scale(1.2);
}
.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:hover h4 {
  color: #309AEB;
}